All Things Family is a privately held entertainment and educational media-distribution company. We are not affiliated with or owned in any part by any religious or other nonprofit organization. We do not ask nor do we disclose the race or religion of our employees or our supporters.

Confidentiality

All Things Family does not give out or sell the names or phone numbers of its clients. This information is considered strictly confidential. If you believe this policy has been violated, please contact our legal department at 1-800-FAMILY-TV (ext. 243).


Returns & Exchanges

We guarantee unconditionally all of our products. Customer pays return shipping. For our commercial overstocking return policy, contact All Things Family at 1-800-326-4590.


Rental Licensing

Please call All Things Family for information.


Ordering

You can transmit orders to All Things Family in a variety of methods, including mail, fax, phone, e-mail or the Internet.

Mail To: All Things Family

P.O. Box 30204
Salt Lake City, UT
84130-0204

Fax To: All Things Family

          (801) 266-8575 or (801) 263-0117

Phone: 1-800-326-4590

E-mail: sales@allthingsfamily.com


Order Fulfillment

Audio and video orders will be shipped together via UPS. Invoices will be mailed separately.

Shipping and Handling Costs

Shipping and handling is $3.00 plus 5% of the total order. The minimum charge is $4.95 (UPS ground). Call for pricing for special shipping requests, for example, next-day air and UPS 2nd day.